Sacred Privacy Policy, Personal Data Protection, and Information Management

Last Revelation: October 1, 2024


In the name of La société du Chivo Inc., we commit, in spirit and truth, to guard the privacy of those who, with faith and trust, entrust us with their information through the sacred portal of www.chivo.ca. This declaration, like a covenant, proclaims how we collect, use, and safeguard your precious personal knowledge, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) in the land of Canada.

1. Accountability and Divine Charge

We have appointed a guardian, a Privacy Officer, to watch over the faithful fulfillment of this scripture and the commandments laid down in PIPEDA. To him, you may come, as a servant of justice, in case of questions or concerns regarding the custody of your privacy. Through the email info@chivo.ca, you may do so.

2. The Gathering of Knowledge

Behold, we gather from among you various types of information when you tread upon our site:
- Personal information: That is, your name, address, phone number, email address, and any other offerings of information you voluntarily give.
- Payment information: If you make a purchase, we will safeguard your payment information, such as the details of your credit or debit card.
- Navigation information: As guardians of your journey, we collect data about your activity on the site, such as your IP address, browser type, visited pages, and time spent therein.


3. The Revelation of Purposes

Your personal data shall be gathered for clear purposes, like a light guiding the path:
- To process your orders and deliver the fruits of your labor.
- To provide you with support on the righteous path of the faithful customer.
- To communicate with you about new revelations of products, promotions, or news from our house.
- To improve our site and services by analyzing user preferences.
The purposes of the data collection will be clearly revealed before or at the moment your data is offered.


4. The Consent of the Heart

By navigating our site and offering your personal information, you grant your consent to the practices described in this policy. For certain specific uses, such as marketing communications, we shall seek your explicit consent, like one who prays. You may withdraw your consent at any time, contacting us in humility.


5. Limitation of Collection

In our humility, we gather only that which is necessary to fulfill the purposes revealed in this sacred scripture, and nothing beyond what is required to fulfill our covenant with you.


6. Use, Disclosure, and Retention

Your personal data shall not be used except for the purposes for which it was gathered unless you grant new consent or higher law demands it.

We shall retain your information only as long as is necessary to fulfill the identified purposes, and then it shall return to the dust of the earth, securely deleted, except in cases where the law requires its retention for a longer period.


7. The Accuracy of Knowledge

We take all reasonable steps to ensure that the knowledge we gather is accurate, complete, and truly up to date. If you believe that your information is erroneous or incomplete, you may correct it by contacting us at info@chivo.ca.


8. Sacred Safeguards

We implement righteous and faithful safeguards to protect your personal knowledge from the evils of loss, theft, unauthorized access, disclosure, copying, misuse, or modification. Among these protections are the technologies of encryption and access controls, like a guardian angel at the gate.


9. The Just Access

You have the divine right to access the personal knowledge we have gathered about you, as well as to know how it is being used. If you wish to access your knowledge or request its correction, you may do so at **info@chivo.ca**.

10. The Openness of Laws

This privacy policy and our practices related to the protection of your personal knowledge are always open, like the heavens before the just. If you wish for more details about how we safeguard your knowledge, you may contact us.

11. Righteous Complaints and Recourse

If you are concerned about the ways we handle your personal information or wish to file a complaint, you may do so in the name of the Privacy Officer, who will hear you at **info@chivo.ca**. We commit to investigating your complaints with righteousness. If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner of Canada.


12. The Use of Cookies

We use cookies to enhance the user experience and to analyze the traffic on our site. Cookies are small text files stored on your device. You may disable cookies in your browser, but this may affect the functionality of our site.


13. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes shall be posted on this page, and the update date will be altered at the top of the policy.


14. Contact

If you have any questions or concerns regarding this privacy policy or our information management practices, you may contact us at:

La société du Chivo Inc.

2130 rue de Crocus, Longueuil, Canada

Email: info@chivo.ca